Reply To: Accidentally update the new dashboard 2.0.13604.0 then no longer plays my old backup games Please help!

HomeForumsGeneral DiscussionAccidentally update the new dashboard 2.0.13604.0 then no longer plays my old backup games Please help!Reply To: Accidentally update the new dashboard 2.0.13604.0 then no longer plays my old backup games Please help!

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twisted247 # Posted on 2011-10-20 at 12:22PM UTC
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its ok to give them the info such as serial # model # on the dvd drive not your console. so never give console as it could be used by ms if your box is registered with ms but thet wanted your drive info such as serial and all label info on your drive to find out if its true 9504 or updated to 0225. you see the mislabeling was done by ms at the factory on accident so the label will look right but it was human error at the factory.
by looking at the info they will determine if its 0225 or 9504 updated to 0225 as i said if its 9504/0225 then you need to use fw 0225u